Shipping policy

Shipping Policy

Last Updated: 17 June 2025

At Pesvebi, each item is handcrafted with care and attention. Please review our shipping policy below to understand how and when your order will be delivered.

 

 

Processing Time

All our products are handmade. Please allow 3–5 business days for processing and packaging your order before it ships.

For custom or made-to-order pieces, processing may take up to 10-14 business days. We’ll notify you by email if any delay occurs.

 

Shipping Destinations

We currently ship to:

  • Georgia (country)

  • Europe

  • United States & Canada

  • Selected international countries

If you don’t see your country at checkout, contact us at bakhutashvilinino32@gmail.com 

 

 

Payment Methods 

We accept card payments via Visa, Mastercard, American Express. Cash on delivery is not available.



VAT and Pricing

All product prices are inclusive of VAT, unless otherwise specified.

 

 

 


Shipping Methods & Delivery Times

Destination

Carrier

Estimated Delivery

Georgia

Local Courier (Georgian Post)

2–4 business days

Europe

DHL / Georgian Post

7–14 business days

USA & Canada

DHL / Georgian Post

10–21 business days

Other Int’l

DHL

10–21 business days

Please note: Delivery times may vary based on customs clearance, holidays, or remote locations.

 

 

Shipping Rates

Shipping fees are calculated at checkout based on your location and order size.
We offer free shipping in Georgia on orders over 300 USD ($).

 

 



Customs & Import Duties

International customers are responsible for any applicable customs fees, duties, or taxes imposed by their country’s regulations. Pesvebi is not responsible for these additional charges.

 

 

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your shipment at any time through the carrier’s website.

 

 

Lost or Damaged Packages

We are not responsible for lost, stolen, or delayed packages after they are handed over to the shipping carrier.
If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.

 

 

Contact Us

If you have questions about your order or shipping, feel free to reach out.