Terms of service
Terms & Conditions
Welcome to Pesvebi!
These Terms and Conditions (“Terms”) govern your use of our website, located at www.pesvebi.studio (“Site”), and the purchase of any products from Pesvebi (“we,” “our,” or “us”). By using our Site or placing an order, you agree to these Terms. Please read them carefully.
1. Products & Craftsmanship
All Pesvebi products are handmade using traditional techniques. Due to their artisanal nature, slight variations in size, color, or pattern may occur. These differences are not defects but part of what makes each item unique.
2. Ordering & Payment
You may place an order through our website using secure online payment methods. Once your order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion (e.g., due to payment issues or stock availability).
All prices are listed in [your currency] and include applicable taxes, unless stated otherwise. Shipping costs are calculated at checkout.
3. Shipping & Delivery
We ship both locally and internationally. Delivery times may vary depending on your location and the availability of the item. As our items are handmade, please allow additional time for production and processing when necessary.
You will receive a tracking number once your order is shipped. We are not responsible for delays caused by customs or other external factors.
4. Returns & Exchanges
Due to the handmade nature of our products, we accept returns or exchanges only in cases of damage or error.
If your item arrives damaged or incorrect, please contact us within 5 days of receiving it at bakhutashvilinino32@gmail.com with a photo and order number. We’ll work with you to resolve the issue through a replacement or refund.
5. Intellectual Property
All content on this Site—including images, text, designs, patterns, and logos—is the property of Pesvebi and is protected by intellectual property laws. You may not use or reproduce any part of the site without written permission.
6. Privacy
We respect your privacy. Your personal information will be used only to process orders, ship products, and provide customer support. For more details, please refer to our [Privacy Policy].
7. Governing Law
These Terms are governed by the laws of Georgia. Any disputes arising from the use of this Site or purchases made will be handled in accordance with Georgian law.
8. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and your continued use of the Site implies your acceptance of the revised Terms.
If you have any questions, please contact us at bakhutashvilinino32@gmail.com
Thank you for supporting handmade Georgian craftsmanship.
— The Pesvebi Team